The Privacy Office

Express Scripts Canada has a privacy program that fosters a privacy respectful culture within the organization. Accountabilities and guiding principles support decision making to ensure that Express Scripts Canada protects privacy and maintains confidentiality for personal information and personal health information. Our Privacy Program meets the standards of guidance published by Canada’s Privacy Commissioner and the Privacy Maturity Model published by the Chartered Accountants of Canada (CICA).  Express Scripts Canada maintains a comprehensive suite of privacy policies and procedures to govern our privacy practice.

If you have comments, questions or complaints regarding the way we manage your personal information or personal health information or our compliance with the applicable personal information protection legislation, please contact the Privacy Office directly.

Toll-Free: 1 (888) 677-0111 Extension 11109 for the Privacy Advisor.

To reach the Chief Privacy Officer, call  1 (888) 677-0111 extension 10200.

If you wish to use email, please send to ExpressScriptsCanada_Privacy@Express-Scripts.com